An innovator and technology executive, Nagaraj Garimalla serves as CEO of Protech Solutions, Inc., an Arkansas-based GovTech firm focused on human-services modernization. Under his leadership, the company has delivered technology solutions for TANF, SNAP, and child-support programs across multiple states. These initiatives strengthened aging government systems while earning national recognition, including multiple Innovative Systems Awards and a reputation for reliable delivery.
Garimalla has received numerous honors, including the 2012 Innovative Technology Award for New Jersey’s case-management system, the 2016 Pillars of Excellence Corporate Humanitarian Award, and the 2022 ACL Social Care Referrals Challenge award. In 2024, Protech received the APHSA Impact Award for Human Services Excellence, reinforcing its standing in public-sector innovation. Together, these recognitions reflect both technical achievement and a sustained commitment to improving how human-services programs reach families.
Among his notable contributions is the NVKIDS child-support system, one of the first certified under updated OCSE guidelines. At a time when many statewide modernization efforts led by other large systems integrators struggled, Nevada’s implementation was recognized for its stability and successful rollout. Under his leadership, Protech has implemented Human Services Solutions in 15 States across the nation.
Garimalla also led development of the Good Grid platform, which connects community organizations with state benefit systems so nonprofits, housing providers, and caseworkers can coordinate services while maintaining agency roles and privacy safeguards. The platform has been used in transitional housing programs to track stabilization and referrals across multiple providers.
In South Carolina, the model supported collaboration for a network of about 400 organizations that has helped process hundreds of thousands of applications and transmit them to the Department of Social Services over the past eight years, allowing community partners to assist applicants while the state retains eligibility determination authority.